Job Details For Outbound Manager

Job Location : Kuala Lumpur

Job Responsibilities:
You will be responsible for developing strategies to hit or exceed sales targets, regardless of the size of the outlet or products offered.
Depending on the size of the company and the specific managerial role, tasks could include:

~ promoting and marketing the business, sometimes to new or niche markets;
~ managing budgets and maintaining statistical and financial records;
~ selling travel products and tour packages;
~ sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism;
~ taking part in familiarisation visits to new destinations to gather information on issues and amenities of interest to consumers;
~ liaising with travel partners, including airlines and hotels, to manage bookings and schedules;
~ dealing with customer enquiries and aiming to meet their expectations;
~ overseeing the smooth, efficient running of the business.

Skills Required :
~ minimum 3-4 years working experience in hospitality, travel or tourism industry.
~ requires strong organizational, effective communication and people skills.
~ must be able to exceed client expectations and meticulous.
~ must be able to work independently to lead a team.
~ applicants should be Malaysian citizens or hold relevant residence status.
~ good command in English.
~ resilience to cope with long hours and pressure at peak times.